Policies
Our Mission
Our mission is to provide every patient with the highest quality orthodontic care and the best possible esthetics and function of the teeth, face and jaws within comfortable, pleasant and fun surroundings.
Office Hours
Our office is open Monday through Thursday with hours ranging between 7:30 a.m. until 5:00 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.
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Financial Info
Our goal is to provide you with affordable, high-quality treatment that fits your budget! We accept payment by Visa, MasterCard, American Express and Discover and offer financing through Capital One Healthcare Finance. For your convenience, we also offer in-house financing in the form of monthly payments for the duration of treatment after an initial investment. Ask us about our family discounts and courtesies for payment in full.
Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims. We are a preferred provider with some insurance carriers, including Delta Dental. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.Sterilization is a Priority
Only the highest quality braces are purchased, and every patient is provided with new appliances. We never have, nor ever will, recycle any appliance. All instruments are sterilized and individually packaged for the safety of our patients. The archwires are individually pre-packaged from the manufacturer. Additionally, we participate in the Biological Monitoring Service recommended by the Centers for Disease Control and the American Dental Association to ensure the effectiveness of our sterilization procedures.
Personalized Care and Convenience Make Your Experience Enjoyable
On-site X-rays and an orthodontic laboratory are available for your convenience. Our schedule allows us to provide special, individual care. We believe this is so important for proper treatment. Orthodontic treatment offers an excellent means for people of all ages to enhance their self-esteem, as well as to improve their oral health and prevent future tooth decay and gum disease. We offer services in all areas of orthodontics with special emphasis on interceptive and preventive procedures and saving permanent teeth when possible. This is all done within a warm, caring and friendly atmosphere.
